To provide a quality service for people when they are at their most vulnerable. To continually monitor and improve, ensuring that people are at the very heart of our service.
Our mission is to develop a company based on reliability, compassion and trust. We will encourage choice, control and independence within the agreed margins of safety. We intend to develop a customer focused service and have an open dialogue for improvement. We will be open and transparent when recruiting staff and will support them to develop, by providing industry approved training and management support.