To provide an unrivalled service to people when they are at their most vulnerable. To continually monitor and improve ensuring that people are at the very heart of our service.
Our mission is to develop a company based on reliability, compassion and trust. We will encourage choice, control and independence within the agreed margins of safety. We intend to develop a user focused service and have an open dialogue of improvement with people. We will be open and transparent when recruiting staff and support them to develop by providing industry approved training and management support.